Terms and Conditions

By using aralworld.com and placing an order, you agree to the following terms.

ORDERS

All orders are subject to availability and payment authorisation.

If an item becomes unavailable after you order, we will contact you and offer an appropriate replacement, delayed dispatch or refund.

PRODUCT INFORMATION AND USE

We take reasonable care to ensure that product descriptions, prices, weights, sizes and images are accurate. Product packaging and colours may occasionally differ from the images displayed.

Please check all ingredients, allergen information, storage instructions and product labels before consuming or using food, hair or skincare products. Information on our website is for general purposes and is not a substitute for medical advice.

PRICES AND PAYMENT

Prices are displayed in pounds sterling (£). Delivery charges will be shown at checkout before payment is completed.

Payment must be successfully authorised before we process and dispatch your order.

DELIVERY

Estimated delivery dates are provided as a guide. Delays may occur because of courier services, adverse weather, public holidays or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

CANCELLATIONS AND RETURNS

For most eligible online purchases, you may cancel within 14 days after receiving your order. Certain products may be excluded, including rapidly perishable goods, personalised products and sealed hygiene-sensitive products once opened.

This does not affect your legal rights if a product is faulty, damaged, unsafe, not as described or not fit for purpose.

Please read our separate Refund and Returns Policy for full instructions.

WEBSITE USE

You must not misuse this website, attempt unauthorised access, introduce harmful material or disrupt our services.

PRIVACY

Your personal information will be handled according to our Privacy Policy.