Privacy Policy

ARAL World respects your privacy and is committed to protecting your personal information.

WHO WE ARE

This website is operated by ARALWORLD LTD, trading as ARAL World.
Email: aralworldltd@gmail.com

For data-protection purposes, we are responsible for deciding how and why your personal information is used.

INFORMATION WE COLLECT

We may collect:

  • Your name
  • Billing and delivery addresses
  • Email address and telephone number
  • Account and login information
  • Order, return and customer-service history
  • Payment and transaction information
  • Communications you send to us
  • Website usage, device, browser, IP-address and cookie information
  • Marketing preferences

We do not normally receive or store your complete payment-card details. Payments are securely processed by the payment provider selected at checkout.

HOW WE USE YOUR INFORMATION

We use personal information to:

  • Process payments, orders, deliveries, returns and refunds
  • Create and manage customer accounts
  • Communicate about orders and respond to enquiries
  • Prevent fraud and protect our website
  • Maintain business, tax and accounting records
  • Improve our products, services and website
  • Send marketing communications where permitted
  • Comply with legal and regulatory obligations

OUR LAWFUL BASES

Depending on why we use your information, our lawful basis may be:

  • Contract — to process and deliver an order or handle a return
  • Legal obligation — to meet tax, accounting and other legal requirements
  • Legitimate interests — to operate and protect our business, prevent fraud and improve our services, where your rights do not override those interests
  • Consent — for optional marketing or non-essential cookies where consent is required

You may withdraw your consent at any time.

WHO WE SHARE INFORMATION WITH

We may share necessary information with trusted organisations that help us operate, including:

  • Payment providers
  • Delivery and courier companies
  • Website hosting, ecommerce and technical-service providers
  • Email and customer-support providers
  • Accountants, professional advisers and insurers
  • Fraud-prevention and security providers
  • Government bodies, regulators or law-enforcement agencies where legally required

These organisations may only use your information for the relevant service or as otherwise permitted by law.

HOW LONG WE KEEP INFORMATION

We retain information only for as long as necessary to fulfil the purpose for which it was collected, resolve disputes and meet legal, tax, accounting and regulatory requirements.

When information is no longer required, we will delete it or anonymise it securely.

COOKIES

Our website uses cookies and similar technologies to operate the shopping basket, checkout and customer-account functions, remember preferences, maintain security and understand website use.

Where required, we will ask for permission before using non-essential analytics or marketing cookies. You can manage your choices through our cookie banner and browser settings.

MARKETING

We may send marketing emails only where we have a lawful basis to do so. You can unsubscribe at any time using the link in an email or by contacting us.

YOUR RIGHTS

Depending on the circumstances, you may have the right to:

  • Request access to your personal information
  • Ask us to correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing
  • Request transfer of eligible information
  • Withdraw consent
  • Complain about how your information has been handled

Some rights are subject to legal limitations. To make a request or complaint, contact [aralworldltd@gmail.com]. We may need to confirm your identity before responding.

THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for their privacy practices, and you should read their privacy notices.

CHANGES TO THIS POLICY

We may update this Privacy Policy when our services, legal obligations or data practices change. The latest version will be published on this page.

CONTACT US

For privacy questions, requests or complaints, contact:

ARAL World
Email: aralworldltd@gmail.com