CONTACT US
We’re happy to help with questions about our products, orders, delivery, returns or refunds.
aralworldltd@gmail.com
07776541075
CUSTOMER-SERVICE HOURS
Monday to Friday: 9.00 am – 4.00 pm
Saturday: 9.00 am – 12.00 pm
Sunday and UK bank holidays: Closed
We aim to respond within 1–2 working days.
ORDER ENQUIRIES
When contacting us about an existing order, please include:
- Your full name
- Order number
- Email address used for the order
- A brief description of your enquiry
- Clear photographs or videos where an item is damaged, faulty or incorrect
RETURNS
Please contact us before returning any product. We will provide the appropriate return instructions and address after reviewing your request.
For more information, please read our Refund and Returns Policy.